1. Make sure that computer is able to access Embedded Web Server(EWS). This is done by typing in the printer’s IP address to the internet explorer’s address field. Print a network configuration page to know the IP address of the printer. If the IP adress is 0.0.0.0 then the printer is isolated from the network, you need to connect it first to the network using the wireless setup wizard befor you can proceed to step 2.
2. When the connection of the printer and the computer is confirmed, open Printers under Control Panel.
3. Under Printers, select the icon of your printer model name/series.
4. Verify if there are print jobs stuck in the queue. If there are pending print jobs, cancel all pending print jobs first. Right click on the printer icon and select Cancel all documents.
5. Right click on the printer icon and verify if the printer was Set Online and Set as Default printer.
6. Right click again on the printer icon and click on Properties. Under Properties window, select Ports tab.
7. Select Add Port in Ports tab.
8. Select Standard TCP/IP for the correct port.
9. Click Next in Add Port Configuration Wizard until it asks for the IP address of the printer or device.
10. Enter printer’s IP address and continue.
11. Click Finish when Add Port Wizard successful.
12. Verify if the printer now prints by printing a test page.
After doing the steps above, the printer should be able to print after adding a Standard TCP/IP port.
Perfect! thanks…
this works all of the time since the most important thing here is to have a working IP add… after we establish the connection, then we can prove the functionality of the printer…