Hi Sarah! Using the removal utility should work. let me know if it does not.

- Nik

trying to install HP L7580 on new Win 7 for 4 weeks and many nights lost sleep. Tried USB and ethernet usually fails on the finally hurdle configuring so HP Solution Centre fails to install i.e. no fully functional scanner. Can get the full printer software to work and I can ping it over the network. I have tried the suggestions above and a number of variations but I’m stumped. Tried loading in Safe Mode but I cannot get the print spooler to work/tried selective start up. Deleted antivirus software. This printer worked perfectly under XP. The Diagnostic Utilty will only install the printer not the scanner. Any ideas?

I am having problems uninstalling my old HP Business Inkjet 1200 printer in the printer devices. It keeps showing up even after I have chosen to “remove device.” Do you have any suggestions on how to remove the device permanently? There is no programs in the add/remove that are labeled “HP” so I’m not sure what else to try. Will your “I don’t want it to Fail” work and then just install the new printer?

Danke für Deine Hilfe. Es hat geklappt und endlich kann ich wieder scannen.
Photosmart B110c

Greetz from Germany
Tom

I purchased an HP 5510 printer at $70. Within a week it did not work properly. I spent a couple of hours with HP trying to troubleshoot. He finally said it is defective take it back to the store. I did that. I uninstalled it through programs (I run Win7). I now get an error message that some module is missing and the HP cannot start. I spent another couple of hours with HP and they said just let the error come up or I could try to download and install the drivers. With the drivers in the error went away. Then I uninstalled and sure enough the error message came back. I now have to keep the hp printer drivers in to get the error messsage out. This makes no sense. I do have an HP PC. Very strange. Any help here? These solutions just do not totally address my challenge and I do have other HP items in my registry of course. Thx.

Intelligence and simplicity – easy to udnrsteand how you think.

Worked first try.
Thank you
ezpar722

Thanks Jo! It’s definitely worth a look especially if a user is experiencing printing issues, despite of several uninstalls and reinstall.

Hi There,
I found the following site is worth to look at too: http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/b6c03300-fbed-4604-85fe-edbb811d769e/

I use this site’s suggestion last night, and works like a charm

Under Windows 7 can not install HP Scanjet 2400.
When launch setup.exe I get error “-wStub” “1901344″, and receive error “-wStub” “2229166″ when launch HPZstub.exe.

uceanuaurel@yahoo.com

Under Windows 7 can not install HP Scanjet 2400.
When launch setup.exe, I get error “-wStub” “1901344″ and receive error “-wStub” “2229166″ when launch HPZstub.exe.

L1 L2 L3 worked fine for me…..after 4 hours …finally this helped me out…thanks a lot….

Just a long shot.. I take it you have Vista Service Pack 2 installed as your operating system? (My Vista PC never really settled down fully until that service pack was installed)

Just found your site a few days ago, when this problem also struck me. I’m glad it is still active. I have tried the ‘I don’t want it to fail-uninstall/install’ now at least 8 times and still get the same message. I have done the uninstall/install with the orig cd and the newly acquired download to no avail. Running XPSP3; printer is an HPOfficeJet6110. I have tried everything here and on ‘Dave’s’ links offered here as well. No luck. Any other ideas—although a hammer is coming to mind!!

I’m getting “the specified service does not exist as an installed service” while trying to re-install the HP Officejet L7780 on a Vista 32-Bit PC using the latest (ver 14, Full) install downloaded from HP.com. I’ve removed the Services in the Registry, removed all HP Directories, and ran the scrubber utility from HP on levels 0-4.

No luck. Any other ideas?

Just through a USB Cable

Are you installing your L7680 printer on a network? or just through a USB cable?

Initially paid a service to install windows 7 (64 bit ) update for an HP Officejet Pro L7680 on a new computer. It worked perfictly on my old comuter with Windows XP. They installed the basic version. I informed them I wanted the full version and they attempted to install it without success. I was shocked when they stopped and referred me to HP to solve the installation problem. I tried several times to uninstall and install windows 7 (64 bit ) update for a HP Officejet Pro L7680, downloaded from HP (FREE). I continue to be unsuccessful. I used HP Scan diagnostic Utility which stated ” Scan Driver missing or corrupt” I am not a computer expert so I am not comfortable in using “I DONT WANT IT TO FAIL – HP Uninstall/Reinstall” option. Is there some free help I can get to solve this problem.
Thanks.

I’ve posted this on bleeping computer but have not gotten any useful responses. Perhaps those here can help me. Ok, so when my old printer at work died recently I replaced it with an HP Color LaserJet CP2025. It seemed to install correctly but when I printed things – I think just from Adobe software like Photoshop (we have CS5) it would give me a PCL XL error. Sometimes it would print correctly, other times it would print the error. Also when I tried to print a custom sized page under 4 inches wide it would print blank. It also took forever to print even a Word Doc. I contacted HP and they had me install a univeral print driver. Then when I tried printing from Photoshop it would only print partial pages and leave off text. It also kept popping up with bizarre errors like Photoshop is not compatible with this printer and things of that sort that I had not seen before. I gave up on tech support for the time being, uninstalled the printer and reinstalled it. When it got to the part where it is setting up the device, it hung for a while, and then eventually failed, saying device setup has failed to complete. I could still print from it, but it recognized the printer as the wrong model number (CP2024) and had weird issues like not letting me print a PDF unless I clicked printer preferences first – which also no longer had options listed like before other than factory defaults – and it prints whatever number of copies was previously entered even if I changed it. I then deleted/uninstalled every HP software from the PC and did a clean install. It is now recognized as the correct model, but every time I get to the part where it is setting up device it hangs and then fails, and all the odd problems are still present. I contacted tech support again and after talking forever the only thing they fixed was the slow printing by having me switch to a shorter USB cable. They concluded that it is “An operating system problem” because I am able to successfully install the printer on a laptop. Both the PC and laptop are running XP Pro, though the laptop is SP2 and the PC is SP3. I can’t test Photoshop errors on the laptop though because it is not installed, and it is probably too old and slow to run it anyway. I have tried uninstalling and reinstalling the printer many times, including on the administrator account, from the disc and from the drivers tech support had me download. When trying to use it from the laptop again it did not seem to be working at all so after much convincing that it was a hardware issue I got HP to send me a new printer. Same problem. I’ve tried your no fail solution but those uninstall files don’t seem to exist on my cd. It seems like a corrupt install that will not uninstall because whenever I try to reinstall it always says I am installing the Universal Print Driver even if I am installing the PCL6. If anyone has any ideas please let me know!

Good day Phillip!

I understand your security concerns. To be honest, I really can’t tell as of the moment. If the above solution did not help, then there maybe some other factors affecting your installation. Basing from the error message that you posted, it possible that the “spooler” or “network devices support” service is faulty. You might need to fix these. Other third party softwares may also affect installation, you might need to run the installation at selective startup buy temporarily disabling all non-microsoft services and programs. There are also hp utilities you can use to diagnose your issue. “print diagnostic utility” “scan diagnostic utility” and “network diagnostic utility”. Try using these.