Comments on: Three Ways to Uninstall and Reinstall Hewlett-Packard Printer/Scanner Software http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/ Absolutely Free Technical Support and Solutions Fri, 09 Jul 2010 06:37:45 -0700 http://wordpress.org/?v=abc hourly 1 By: HK http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-2391 HK Sat, 26 Jun 2010 12:28:29 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-2391 We have an HP officejet d135. A few weeks back, we had a malware infection that a friend helped remove, but printer files (not sure which ones) were corrupted and removed as part of the process. I am attempting the "no fail" option and the CD does not seem to contain the util\ccc\unistall series of files suggested. When I attempt to download the driver from the HP website, an error message pops up that the "installer has detected that you have already completed the installation of this software". Thank you for your help. We have an HP officejet d135. A few weeks back, we had a malware infection that a friend helped remove, but printer files (not sure which ones) were corrupted and removed as part of the process.

I am attempting the “no fail” option and the CD does not seem to contain the util\ccc\unistall series of files suggested. When I attempt to download the driver from the HP website, an error message pops up that the “installer has detected that you have already completed the installation of this software”. Thank you for your help.

]]> By: Wilson http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-2318 Wilson Wed, 12 May 2010 07:31:11 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-2318 I tried your "I dont want it to fail" on my Deskjet F2120 that I am using on Windows XP Home Edition, but somehow when I tried to click on HP Solution Center, it still keeps saying "No HP device is detected, HP Solution Center will close"... Any suggestion? Thanks ! I tried your “I dont want it to fail” on my Deskjet F2120 that I am using on Windows XP Home Edition, but somehow when I tried to click on HP Solution Center, it still keeps saying “No HP device is detected, HP Solution Center will close”… Any suggestion?

Thanks !

]]> By: Rickem http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-2052 Rickem Sun, 21 Mar 2010 19:21:07 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-2052 Thank you. I have spent many hours trying to install the software. I found your site and tried "I Don't Want It to Fail." It worked the first try. Thank you. I have spent many hours trying to install the software. I found your site and tried “I Don’t Want It to Fail.” It worked the first try.

]]> By: UC http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1974 UC Fri, 05 Mar 2010 21:13:48 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1974 I found the problem. I missed the part in step (b) where you explain how to run installation program up to a point to make sure that HP uninstall scripts appear in the temp folder. When I did step (b) properly, everything worked. Thank you! I found the problem. I missed the part in step (b) where you explain how to run installation program up to a point to make sure that HP uninstall scripts appear in the temp folder. When I did step (b) properly, everything worked. Thank you!

]]> By: NJ http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1967 NJ Fri, 05 Mar 2010 04:22:34 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1967 Thank you for detailed instructions Thank you for detailed instructions

]]> By: UC http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1964 UC Thu, 04 Mar 2010 17:52:20 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1964 Hi, I tried to follow "I don't want it to fail" but it didn't work. I have a Scanjet 3800 and an OfficeJet 4355 (All-in-One) and my laptop runs Windows Vista. I don't have the disc for either device and my temp directory did not have a subfolder with a name starting with "7z", so I had to skip that step. However, I uninstalled all HP products from the Control Panel/Programs and Features, deleted the HP folder from Program Files and removed HP services via regedit. When I try to install HP software anew, it informs me that the Solution Center is already installed and only installs the drivers. Any advice? Hi,
I tried to follow “I don’t want it to fail” but it didn’t work. I have a Scanjet 3800 and an OfficeJet 4355 (All-in-One) and my laptop runs Windows Vista.
I don’t have the disc for either device and my temp directory did not have a subfolder with a name starting with “7z”, so I had to skip that step. However, I uninstalled all HP products from the Control Panel/Programs and Features, deleted the HP folder from Program Files and removed HP services via regedit.
When I try to install HP software anew, it informs me that the Solution Center is already installed and only installs the drivers.
Any advice?

]]> By: Mark http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1928 Mark Sat, 27 Feb 2010 10:37:34 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1928 Thankyou had to do the whole lot including Deleting Hp folders in the via Regedit. HP couldn't help me. Working properly again. Amazing. Thankyou had to do the whole lot including Deleting Hp folders in the via Regedit. HP couldn’t help me. Working properly again. Amazing.

]]> By: Tom http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1924 Tom Fri, 26 Feb 2010 11:17:49 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1924 HP Coor LaserJet 3800 Q5981A HP Coor LaserJet 3800
Q5981A

]]> By: Nikolai http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1914 Nikolai Wed, 24 Feb 2010 18:18:38 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1914 What is the model # of your HP product? What is the model # of your HP product?

]]> By: Tom http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1913 Tom Wed, 24 Feb 2010 16:47:41 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1913 Hi Nikolai, There is nothing in the temp file; 7z. The driver unzipped to C:HPCLJ3800, but I can't anything called set up in there. Any suggestions? Hi Nikolai, There is nothing in the temp file; 7z. The driver unzipped to C:HPCLJ3800, but I can’t anything called set up in there.
Any suggestions?

]]> By: Nikolai http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1902 Nikolai Tue, 23 Feb 2010 09:01:52 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1902 I am glad you find this page helpful Dave. If ever you encounter problems, do not hesitate to ask for help, ok? I am glad you find this page helpful Dave. If ever you encounter problems, do not hesitate to ask for help, ok?

]]> By: Dave Binko http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1900 Dave Binko Tue, 23 Feb 2010 06:24:36 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1900 A while back I copied the "7zS*** install files from the temp folder to a dedicated folder on the system root. It simplifies install and uninstall processes and only needs to be updated once in a while. When I must uninstall, I start with running the setup.exe file, which in my case is a good first-round uninstaller. Revo Uninstaller Pro, which I finally bought, is a very useful tool for uninstalling, too. I use a C5280 all-in-one and live with the inconvenience of reinstallation because when it reinstalls properly it works well. On my income, it has to. I no longer follow "Must not fail" verbatim, but it was the first reinstall process that actually WORKED for me, and I'm still getting useful bits of information from this site. Dave A while back I copied the “7zS*** install files from the temp folder to a
dedicated folder on the system root. It simplifies install and uninstall
processes and only needs to be updated once in a while. When I must uninstall, I start with running the setup.exe file, which in my case is a good first-round uninstaller. Revo Uninstaller Pro, which I finally bought, is a very useful tool for uninstalling, too. I use a C5280 all-in-one and live with the inconvenience of reinstallation because when it
reinstalls properly it works well. On my income, it has to.
I no longer follow “Must not fail” verbatim, but it was the first reinstall process that actually WORKED for me, and I’m still getting useful bits of information from this site.

Dave

]]> By: Nikolai http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1890 Nikolai Sat, 20 Feb 2010 02:47:55 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1890 The intallation files are located in the temp folder. Click on start – run – and type in the box “%temp%” to go to temp folder. Locate the folder that starts with “7z…”. E.G. “7z6nC”… The content of the “7z…” should be the same with disc’s. There is a file with an Hp log on in named setup.exe. Run that file. The intallation files are located in the temp folder.

Click on start – run – and type in the box “%temp%” to go to temp folder. Locate the folder that starts with “7z…”. E.G. “7z6nC”… The content of the “7z…” should be the same with disc’s.

There is a file with an Hp log on in named setup.exe. Run that file.

]]> By: Tom http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1887 Tom Fri, 19 Feb 2010 17:32:02 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1887 I went down route 1 I downloaded a post script driver from HP for windown vista. It is a zip file with a .exe to unzip itself. I can't see the .exe to initiate the install. How do I install from here? Thanks in advance, Tom I went down route 1
I downloaded a post script driver from HP for windown vista. It is a zip file with a .exe to unzip itself. I can’t see the .exe to initiate the install.

How do I install from here?

Thanks in advance, Tom

]]> By: Tom http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1886 Tom Fri, 19 Feb 2010 17:30:20 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1886 Hi, I went down the 'don't want it to fail route' I've downloaded the post script driver from the HP website. It has a .exe to unzip itslef but then no further .exe files. How do I get the install underway? Thanks in advance Hi, I went down the ‘don’t want it to fail route’
I’ve downloaded the post script driver from the HP website. It has a .exe to unzip itslef but then no further .exe files.

How do I get the install underway?

Thanks in advance

]]> By: Nikolai http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1883 Nikolai Fri, 19 Feb 2010 04:22:19 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1883 Hi Jane, for intermittent Issues like that, try focusing not on software but on the printer. It is highly possible that the printer does not get enough power. To ensure sufficient power make sure the printer is connected directed to the wall outlet. Hi Jane, for intermittent Issues like that, try focusing not on software but on the printer. It is highly possible that the printer does not get enough power. To ensure sufficient power make sure the printer is connected directed to the wall outlet.

]]> By: Jane http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1872 Jane Tue, 16 Feb 2010 21:03:46 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1872 I had great success with your I DON'T WANT IT TO FAIL option. Do you have any words of wisdom regarding the scanner feature? My AIO is connected through my wireless network and the scanner feature works sometimes and doesn't work other times. When it's not working, after clicking on the "Scan Document" button, the HOP Digital Imaging Monitor just sits there and doesn't bring up the scanning features. When I try to open the utility again I get an error that states "The application is currently in use or unavailable. Close any open programs and try again." Usually I have to reboot my pc and the AIO several times before I can get the dang thing to scan. Very irritating. I had great success with your I DON’T WANT IT TO FAIL option. Do you have any words of wisdom regarding the scanner feature? My AIO is connected through my wireless network and the scanner feature works sometimes and doesn’t work other times. When it’s not working, after clicking on the “Scan Document” button, the HOP Digital Imaging Monitor just sits there and doesn’t bring up the scanning features. When I try to open the utility again I get an error that states “The application is currently in use or unavailable. Close any open programs and try again.” Usually I have to reboot my pc and the AIO several times before I can get the dang thing to scan. Very irritating.

]]> By: Nikolai http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1870 Nikolai Tue, 16 Feb 2010 13:01:21 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1870 No. This does not work on Mac Computers. No. This does not work on Mac Computers.

]]> By: LDKit http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1864 LDKit Mon, 15 Feb 2010 20:04:23 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1864 Will this work for Mac?? I have a MacBook running 10.5. The printer worked fine when I was under 10.4, but since my upgrade, I can only print, cannot scan, and the startup assistant (which launches every time I restart my computer - very irritating) cannot complete its task and leaves an error. Anyone seen this before? Will this work for Mac?? I have a MacBook running 10.5. The printer worked fine when I was under 10.4, but since my upgrade, I can only print, cannot scan, and the startup assistant (which launches every time I restart my computer – very irritating) cannot complete its task and leaves an error. Anyone seen this before?

]]> By: Tammy http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-hp/#comment-1836 Tammy Thu, 11 Feb 2010 17:41:34 +0000 http://www.guitar-freebooks.com/out-of-warranty/?p=19#comment-1836 GREAT JOB! Tried almost everything.. Finally found your site and it worked, thanks GREAT JOB! Tried almost everything.. Finally found your site and it worked, thanks

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