Issue: “This application has failed to start because libexpatw.dll was not found.” This error message appear after Opening of Solution Center or HP Director. Error Message: This application has failed to start because libexpatw.dll was not found. Operating System Affected: Windows XP Windows Vista Windows 7 Cause of Issue: A corrupted or incorrect version of Libexpatw.dll is present in the System folder. This may be due to an older solftware being installed on your computer and Read More

HP software is sometimes vulnerable to firewalled computers. Despite of HP’s effort to improve compatibility and trust on their products to common Windows firewall applications (ESET(Nod32), Norton (SYmantec), McAfee, BitFinder, ZoneAlarm, others) there is still a flaw in the installation process that cause HP’s software to be blocked by your local firewall. Even your router’s Built in Firewall can cause failure for your wireless HP product to work harmoniously with your Read More

Error Message: HP CUE Status Root has encountered a problem and needs to close.  We are sorry for the inconvenience Cause: HP CUE device discovery is not properly installed or could not discover the status of your printer. Solutions: For XP: Go to start- all programs – start up and then delete the digital imagin monitor entry. For Vista: Click on the start menu (Vista Pearl), type in msconfig on the search box go to the start up tab and uncheck the HPqtra08.exe (Digital Imaging Read More

Sometimes Hp installation get stuck at 96%, at this point installation is configuring your product. When this happens first thing you need to check is your Digital Imaging Monitor. To do this, just go to your task manager by pressing (Ctrl-Alt-Del) – Processes Tab, and locate the process hpqtra08.exe and end/stop that process. After ending the DIM, restart it by double clicking on the file located at C:\Program Files\HP\Digital Imaging\Bin\hpqtra08.exe If the installation does not Read More

There is a known bug on HP Solution Center. In this post I will possible solution on this particular issue. ERROR MESSAGE: HP CUE Scanning Flow Component has encountered a problem and needs to close. We are sorry for the inconvenience. CAUSE: Bad registry enrty – caused by some third party application such as registry cleaners or anti-virus. For some reason the registry below is created which then cause the scanning application to HPQSCNVW.exe to stop Read More