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Photosmart C4400 and C4500 Series is Frozen and Unresponsive

Do you notice that you Photosmart C4400 or Photosmart C4500 often freeze or tend to be unresponsive more often? You might not notice this, but for sure you will notice that your printer goes offline often and eventually clogs up your print spooler causing your print jobs to get stuck on queue. This problem is caused by a flaw on your products firmware.

Hp has released a patch to fix this problem. All you need to do is download and install the patch provided below.

The following products may be affected:

Photosmart C4500 All in One Series: Download C4500 Patch Here

  • HP Photosmart C4580
  • HP Photosmart C4583
  • HP Photosmart C4585
  • HP Photosmart C4599

Photosmart C4400 All in One Series: Download C4400 Patch Here

  • HP Photosmart C4435
  • HP Photosmart C4440
  • HP Photosmart C4450
  • HP Photosmart C4472
  • HP Photosmart C4473
  • HP Photosmart C4480
  • HP Photosmart C4483
  • HP Photosmart C4485

Note that your product may not need this update. This patch is only intended for specific versions of the firmware, so only install this update if you are experiencing the symptoms stated above.

Installation Instructions:

1. Click the Download only button.
2. When the File Download window displays, click Run. Alternately, you can hit save and locate the file on your hard drive and run it from there.
3. Follow the on-screen instructions to complete the installation process.

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Hewlett-Packard, Photosmart, Printers

2 Responses to “Photosmart C4400 and C4500 Series is Frozen and Unresponsive”

  1. A Fletcher says:
    June 21, 2009 at 7:07 am

    I have an HP C4599 wireless all in one. As yet no one from the helpline has been able to offer me a solution to help me install it. Have tried so many times I have lost count. PC World, where I bought it, have been thoroughly unhelpful throughout.
    Even uninstalling and connecting the thing via a USB has failed to get it to do anything other than print and now it is refusing to do even that. HP helpline have offered no explanation and cannot rectify the problem. So I seem to be stuck with it although it does not work as it should wirefree or on USB. Any ideas would be most gratefully received.

    Reply

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