This is a very complicated problem that may happen when installing your Hp software. This may happen when you installed the software previously on an external hard drive that has already been removed. The registry keys that point to the installation address may still be present that is why during installation it tries to find the non-existent drive. This would then give you and Invalid Drive error message when Installing HP Software.
Solution to Error 1327:
All you need to do is make a virtual drive with the letter matching the invalid drive’s.
- Go to command prompt. Click on Run and type CMD and press ok.
- In the command prompt type the command:
Syntax:Subst (invalid drive letter): (existing drive letter):
Example: Subst I: C:
UPDATE Febuary 6, 2009:
I would like to thank Zalia for inspiring me to seek and destroy the root cause of this problem. The solution above is still effective however it does not fully remove the root cause of the problem which are registry keys pointing to an invalid drive. Before I continue I would like to inform everybody that the next steps involves editing registry keys and if not done properly it may affect your systems stability and performance. Advanced knowledge is needed.
The Ultimate Fix: (i will not elaborate more on simple steps as I am expecting only advanced users to tackle this step.)
You need to go to “REGEDIT” by typing “REGEDIT” on the RUN dialog box and inspect the following keys on your registry. Pictures are provided for each area on your registry as an example, to show you some views on a normal registry entry for a certain local drive C. If it does not point to the correct drive you may right click and modify it to the correct drive letter.
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
Make sure that directory paths on the right side is on a correct/existing drive. If it is using an invalid drive right click and modify the directory path by changing the drive letter to a correct one.
As you may see on the comments below. This article has proven itself to have a high resolution rate and is definitely worth trying. For the record, this solution also works with other software installation problems as well for the following:
Napoleon Total War (It was a Steam Program Issue) , Adobe, Gigaware, Camtasia Studio, Microsoft Activesync, Turbo Tax, Lexmark, and more!