Wow! People are still searching for solutions to this PSSWCORE issue, even after 4 years from the date I wrote this post. So I figured, I’d update this post to better assist anyone looking, this year 2012!
This issue usually happens every time you start your computer or solution center, an error message appears, requiring you to insert the ‘PSSWCORE” disc and click ok. I remember back in the days, when I still worked as technical support for HP, this issue was really one of those “easy-to-fix” ones. There are 2 possible causes of this issue.

- One is, the Psswcore.msi maybe partially installed or removed from your your computer and windows installer is trying to fix it by loading the windows installer package located inside your CD : setuphpphotosmartcore.
- Two is, simply, you don’t have it and don’t need it, but for some reason your system is looking for it and is trying to fix it, with a nagging psswcore screen.
So What is PSSWCORE.msi?
Psswcore.msi is an old and obsolete software from HP. It is used by Photosmart printers. Most probably, at this point of time you don’t need it.
How do I get Rid of this Psswcore Error Message?
- Locate and Install – Browse the windows installer package from your disc. The location should be x:setuphpphotosmartcore, wherein “x” the drive letter of your CD-ROM.
- No such file (psswcore.msi)? – If you do not have this file in your CD then most probably this from a previous HP product that you have that may be partially uninstalled. You have two options, you can download it below and fix it or you can continue troubleshooting to fix this problem by following the steps in this article, here.
Where to Download PSSWCORE.msi?
You can no longer find the file available online. Luckily, I was able to find one from my archives and have prepared it for you to download.
This software was extracted from an old HP driver CD. It is only applicable for 32bit computers with Windows XP, Vista, and Windows 7 or Windows 8 installed. If it does not work. Please proceed to the next solution above. I guarantee, that it will work, provided that you follow the instructions carefully.
Did We Resolve You Issue?
If no, then feel free to leave a comment below so we can assist you further. If yes, you can give back to the community by making a comment below, stating what printer model and what operating system you are using when you encountered this issue. This will allow us to have a permanent record on what particular models of HP printers is affected by the psswcore file.