Comments on: Ink System Failure Error 0xc18a, 0xc19… – HP Printers

By: Ingo

Ingo — Tue, 02 Mar 2010 19:47:19 +0000

Hi Sammy,
for my photosmart 3310 (with error 0xc18) was this the solution for a real reset:

1) Hold ok,cancel,black & color buttons opon power on to reset.

There were no hardwareproblem!!!!!! The printer works like a new one.

Much thanks and regards from

Ingo

Weyhe, Germany

By: Nikolai

Nikolai — Fri, 26 Feb 2010 09:57:00 +0000

That’s Good to Hear! Do not hesitate to ask help, if you need assistance next time. Good luck!

By: OzzieMike

OzzieMike — Sun, 21 Feb 2010 06:49:17 +0000

SLIGHTLY more than JUST a Software FIX
I tried this great site and another Link for my C6180 problem – INK SYSTEM FAILURE (Other Link was http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html

I know the fix works for most problems – and I tried it several times – but my C6180 was really noisy – and the error persisted.

I’m not a techi – but saw the very 1st posting here – so I started looking inside and then found the problem. I lifted up the COVER TOP – and while looked past the Cartridges – through the oblong aperture to the LEFT side – noticed there should be 2 white nylon gears (Together). BUT the smaller 1 was missing – just an empty shaft?
Only realized what was wrong because I have 2 C6180’s (Both out of Warranty).

The 2nd part was a little more tricky!!
(NB – ONLY try this if your machine is out of warranty – you turn off all power – and are prepared to be adventurous, careful, but FIRM)

After picking up the machine and shaking it in all directions – I eventually heard the missing Gear – BUT ONLY found it by removing the LEFT side cover (Not too difficult)
I then replaced the cog – it just clipped back onto the shaft – and after a restart the GEAR was intitially used constantly while the INK CHECK was being done – NOW all works perfectly!!

By: Linda C. Taylor

Linda C. Taylor — Mon, 15 Feb 2010 22:11:50 +0000

It’s like a miracle that somehow I found you at a time when I was just about to order online another hp photosmart printer. I had the ink system failure message on a C7280. You saved me, I can’t afford another printer. Of course, the tech indians pulled the alledged return old, get $5 on new. So because of you, my C7280f works now. A printer like this can’t malfunction after 2yrs. I’m a professional magician and with you I did real MAGIC!!

By: Diana

Diana — Mon, 15 Feb 2010 22:06:49 +0000

Thank you Andrew sooooooooooo muchfor the site where I found my help. I was about to throw this printer out and buy a new one but not *HP* until I ran across someone from the link you provided to fix my error… 0xc18a0001 ink system failure… and it worked… I was skeptical because I had tried alot of these to no avail… but I finally found one and I do believe that if any one is having the same or similar error.. all that needs done is a RESET>>>>>>>>>>>>>.. thank you so much
Diana

By: Diana

Diana — Mon, 15 Feb 2010 22:06:49 +0000

By: Peter

Peter — Fri, 12 Feb 2010 12:57:39 +0000

i have a HP c8180 with Ink system failuer after I changed a third cartridge. No support, no help just through it away as they have your cash and they wonder why piracy and 3rd party products are used??????? They are the PIRATES!!!!!!

By: mac

mac — Sun, 07 Feb 2010 12:11:08 +0000

i got same problem on my hp 8250 i got refillable cartidages 02

error code is 0xc18a0401 pls sendme som tips to mjackal@hotmail.com thx

By: DaveC

DaveC — Tue, 19 Jan 2010 19:00:21 +0000

Have HP 3210 all-in-one. Getting the “ink system failure” error message. Followed Nik’s procedure, but there is no “System Configuration” menu option. No ink system reset option. This procedure seems to work for other models.

I tried the OK / Cancel / Color / Black & power off procedure. When I turn it back on I see “OOB NVR reset” (or similar) message which means it reset the error memory. But error remains.

I guess I really do have a hardware failure.

Ideas? Suggestions?

Thanks.

By: TIm

TIm — Tue, 12 Jan 2010 04:09:48 +0000

Just threw our 7360, exactly one year old, in the trash due to the ink system failure. It’s a real shame HP feels it must put this kind of junk on the market to support huge bonuses for its management. Someone said thievery… I agree. Will never purchase another HP product.

By: jingles

jingles — Sat, 19 Dec 2009 22:25:39 +0000

Thank you! Our C7180 was displaying Ink System failure 0xc18a0201. This solution fixed the problem.

By: Dave

Dave — Sun, 29 Nov 2009 19:04:35 +0000

This fixed the error code “Wrong Cartridges”.

Performing a semi-full reset of the All-in-One

1.
Use the On button to turn on the product.
2.
Remove the power cord from the product.
3.
Press and hold the # and 6 buttons.
4.
While holding the buttons down, connect the power cord to the product.
5.
Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.
6.
Use the On button to turn on the product. The reset information appears on the color graphics display.

By: Relieved

Relieved — Sun, 29 Nov 2009 16:58:05 +0000

I used the Natong solution for my printer C6180 for the error “ink delivery system failure.” I was just about ready to give up and buy a new printer. This may be a temporary fix, but I appreciate not having to spend extra $ during the holidays.

The solution was posted on August 2nd. But I pasted it below for easy access.

Thanks Natong.

1. press * and # to enter a secret support menu.

2. Enter code 123

3. Press Right button until “System Config Menu”. Press OK.

4. Hardware Failure Status. Press OK

5. Press OK to Clear.

6. Cancel

7. Press Right button to Ink Initialization Status. Press OK

8. Cancel and Cancel to the secret support main menu.

9. Press Right button until “Print Tests Menu”. Press OK.

10. Nozzle Test. Press OK

11. Wait until the print test is finish.

12. Press Cancel and Candel until the error 0×00000000 appear and then power off. (***note, this step did not happen for me*** the printer just worked like normal)

13. Power On again. The error disappear.

By: Dave

Dave — Wed, 25 Nov 2009 20:25:27 +0000

NaTong, I have accidentally reset my ink levels in the secret menu. It tells me that I new have the wrong cartridges in my printer. How can I fix this problem? HP C6180

By: Dave

Dave — Wed, 25 Nov 2009 18:57:26 +0000

Man I messed up. I accidentally reset my ink levels in the secret support menu. Now it says I have the wrong cartridges. Is there a solution to this problem?

By: Granta

Granta — Mon, 23 Nov 2009 00:43:44 +0000

R18
Farkn HP wankers Time and money!!! well they have both.. I have a wanker (Hp) photosmart 3110 All in one.. After spending $160.00 on new ink cartridges, whats wrong with the ones allready in there thats write they have expired!!!! and still full. Strange how you can buy a new printer for under $200.00 just dump ya old one!! I could go on an on!!!!
Any way THANK YOU SAMMY Hold ok cancel black color button and at the same time turn off the printer, has reset the printer and is working like new.
Ps to every body eles thank you I tryed them all,

Regards Granta

By: Maxfly

Maxfly — Thu, 12 Nov 2009 12:08:41 +0000

I have a C7180 Photosmart and tried the solution given by Natong. Now I get an error message telling me that the original cartridges that were supplied with the product must be installed. I don’t have these cartridges so where do I go now? Any help would be much appreciated.

By: Robert Cavanaugh

Robert Cavanaugh — Mon, 02 Nov 2009 16:32:22 +0000

Yes, this works, although probably with small changes. My HP C7180 gave me the 0xc18a0007 ink system error. * & # got me to the secret menu, and I did as the poster suggested with “system config menu” and “ink nozzle” menu. Except I was never able to get the 0×0000000 screen. Instead it told me none of the cartridges were the right ones (They were all genuine HP ink cartridges, all more than 50% full!) I happened to have a new package of color ink cartridges, so I put those in, and tried to print a test report. It wouldn’t do it, so I hit “cancel.” Then it froze. So I unplugged it, waited, plugged it back in, and now it works fine. The only issue is that it gives me the wrong date (months ago) for installing the new cartridges. It took me three hours+ to fix. I suggest you don’t give up, put in new cartridges, and keep playing with it. Clearly there is nothing mechanically wrong with the printer. It’s just its internal software that is screwed up. (By the way, HP support has never gotten back to me–except with e-mails saying they WILL get back to me. But they never did.) If this is such a common problem, why doesn’t HP post the fix on their own Web site? Or, better yet, figure out what causes the problem (obviously something to do with the ink cartridges) and fix it?

By: NaTong

NaTong — Mon, 26 Oct 2009 13:36:29 +0000

Play game

1. Press * and # at the same time, and then release both keys.
2. The display should read “Enter Special Key Combo”. Press 7664.

By: NaTong

NaTong — Mon, 26 Oct 2009 10:17:39 +0000

Fix Paper Mismatch Error

1. Press * and # at the same time, and then release both keys.
2. The display reads “Enter Special Key Combo”. Press 329.
3. The display window should read “Service: R0622M” with a revision number. Press the right arrow button once.
4. The display should read “System Configuration”. Press Enter or OK.
5. You will be prompted to enter serial number. Do not enter any information.
6. Press the right arrow button until “media sense calibration” appears in the display.
7. Load Paper into the unit and then press Enter or OK.
8. Media Sense Calibration process will take place.