Follow steps below to reset Hewlett-Packard (HP) All-in-one Printers (products with keypads only). Resetting your printer will reset your printer to its original state.
Resets for all HP all-in-one printers with keypads:
1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold “# and 6″ keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.
For Box-type models (No Keypads):
1. Unplug the power cord from the printer.
2. Wait for 30 seconds.
3. Plug the power cable back in the printer and turn it on.
Reset HP Photosmart C4200 series, C4300 series and C4400 series Procedure:
HP Photosmart C4200 Series:
- HP Photosmart C4205
- HP Photosmart C4210
- HP Photosmart C4240
- HP Photosmart C4250
- HP Photosmart C4270
- HP Photosmart C4272
- HP Photosmart C4273
- HP Photosmart C4275
- HP Photosmart C4280
- HP Photosmart C4283
- HP Photosmart C4285
HP Photosmart C4380 Series Includes:
- HP Photosmart C4380
- HP Photosmart C4383
- HP Photosmart C4385
HP Photosmart C4400 Series Includes:
- HP Photosmart C4435
- HP Photosmart C4440
- HP Photosmart C4450
- HP Photosmart C4472
- HP Photosmart C4473
- HP Photosmart C4480
- HP Photosmart C4483
- HP Photosmart C4485
Steps:
1. Press Cancel and Power, at the same time.
2. Then, the Unit will ask for a Key Combo, press blue, green, gray buttons (in order) for this.
3. “Support Menu” should appear.
4. Go to Resets menu and use the semi-full reset.
Support Menu
(Blue for Up, Gray for Down and Green for OK)
* Firmware Revision (hint:push gray button to move to the next menu item)
* Scan Diagnostics Menu
* Reports Menu
* Print Tests Menu
* System Configuration Menu
* Resets Menu
* Information Menu
Alternate reset procedure (for older products):
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.
Reset for the Photosmart C5100 Series:
* HP Photosmart C5140 All-in-One Printer
* HP Photosmart C5150 All-in-One Printer
* HP Photosmart C5175 All-in-One Printer
* HP Photosmart C5180 All-in-One Printer
* HP Photosmart C5183 All-in-One Printer
* HP Photosmart C5188 All-in-One Printer
* HP Photosmart C5190 All-in-One Printer
Steps:
1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
3. Just turn on the printer and configure your printer new
thank you! It worked
Hey I am a Marine stationed overseas in Japan. I have an out of warranty HP Photosmart 3210 All-in-one. I did the alternate reset procedure and it worked! thanks
it is a great feeling of sensation everytime I here comments from you stating that I have helped you with your product’s problems… Thank you as well!
Sir can you please tell how to reset hp k209a ink level.
Thanks
This Sucked! None of it worked. My printer the C5150 is a day out of warranty. I called the company and unless I would pay them to tell me what to do they were worthless. They just wanted to sell me a new printer. Great customer support!! I will never us an HP product again!!
i know you are frustrated, but if you could tell us more about your problem then maybe we can provide you with a better solution.
I have that “reset power” problem with my Officejet 6310 — have no idea how it happened and cannot find any answers in documentation. It sucks! Please help me solve this problem. i would hear any suggestions on how to solve it, please email me @ gpvlucero@gmail.com
Thanks.
How about info on how to reset a HP Photosmart C8180 All-in-One?
HELP!!!!
first of all, may I ask what is the problem the you are experiencing with your C8180?
hallow sir regarding scanner failure problem on screen for hp photosmart c7288 all in one pl.solve this problem.
i didn’t receive any valid help from you,even after performing reset my product is not responding.plz tell me any other steps to service.
my C8180 says ink system failure and is about 1 mo out of warranty. error code 0xc05d1281.
@ were you able to reset the printer with the steps above?
Ali, i had the same code show uphoto in my c-8180. Unplug the power from behind the printer, then wait 60 seconds. Hold down the “print photo” and “cancel” at the same time. You should be able to see it with a blank screen for several seconds and then presto! Try again and again if at first it doesnt work. I was able to reset mine just a couple of days ago.
I did this with a HP Photosmart C7280 and it works fine now.
c8180 doesnt have ‘ok’ button, nor gray, blue buttons
@ ali can you try pressing on “cancel and ok” ?
there is no ‘ok’ button
I have looked into this for the couple of days and the only to reset the C8180 is to unplug the power cord and then wait a couple of seconds before plugging it back in.
Thank you so much for posting the information here. I have a HP Photosmart 3210 All-in-one and thought I was going to have to trash it. The Alternate solution worked to reset it!
Your welcome Robin!
I was trying to print pictures on my HP photosmart 3210 all-in-one printer and I was clicking the arrows on the pictures rather quickly. The computer froze leaving the on symbol and 83C00020 on the screen. The slot that held the camera card is still blinking, though the card has been removed.
Reset the unit C8180:
1. Unplug the all-in-one from power.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power check the functionality.
Step Two for C8180: NVM Reset
1. Unplug the power cord from the back of the HP All-in-One.
2. Wait for the unit to go to the sleep mode. Wait for 60 seconds.
3. Press and hold Print Photos & Photo Fix
buttons simultaneously on the control panel; keep them pressed and reconnect the power cord to the All-in-One.
4. Continue pressing the buttons until the display goes blank or Reset shows on the control panel display.
Thank you so much for this useful comment baudav. It is really appreciated.
I do not have a photo fix on my c8180 photosmart? I have tried above fixes but has not worked. Do you have any other suggestions? I am just days out of warranty which is extremely frustrating.
I tried holding down the red eye removal button and the print photos button and it seems to have worked!! Thanks for sharing this fix. Really appreciate it!
I tried this and it worked. HP helpline HOPELESS, buy a new one, yeah right!!!. Thanks heaps jsauders
Thanks, The Photo Prints and Red Eye bottons worked for the C7280 reset.
Holy crap… finally… something that fixed my stupid “Ink System Failure” error message. Thanks Nikolai and jsaunders for posting the correct reset instructions for the C8180.
Thanks Baudav, the reset worked for me too. Saved me a lot of trouble and expense.
Thank you Baudav, I have looked everywhere to find a way to reset my HP C8180. None of the manuals had anything about it!! I spent at least 12 hours total trying to get rid of that dam error code: 0xc18a0101….
HP better do something about that problem, they want to charge someone, or get you to buy a new printer. My C8180 is brand new!! Should not have had to deal with this!!!!
But again, thank you, it is working again…
I also do not have a “fix photo” button and tried the “Red Eye Removal” button instead. It worked, but not that while the screen went blank, no “reset” message was shown on the control panel. When I turned it back on, it started going through the new printer setup routine, so it appears to have worked well. THANKS!!!
Jeff
My hero… You are still saving people in 2011! This worked beautifully first time. Fortunately I googled the problem and found you before I tried HP. They are never any help. Thank you!!!
Glad it’s all working for you now..
Hello,
Maybe you can help me, I’ve got an old HP Photosmart 2575 All in One that was working OK up until yesterday. Today it has an error:0x07674dd6 and also the message 1895:lib_barracuda.c showing on a blue screen.
I’ve tried to reset by holding down the Cancel and Right Arrow buttons while plugging in the power cable but this just brings up the numbers 1 to 5 on a green screen. Pressing the power button on the 1-5 screen just restarts and goes back to the error. Pressing any other button has no effect.
Any suggestions? They’d be greatly appreciated.
Hi there, can Baudav help me, I’m going mad! .
I have HP C8180.
I have successfully reset it by using your Print photo and red eye button method but it still comes up with “unable to scan or print”. Any suggestions my friend?
You saved my life! Well, at least my printer. Thank you so much.
I have one HP Photosmart C5180 All-in-One Printer.
I solve the problem 0xc18a0101 with your sugestion to make a reset.
Thanks,
Antonio
I am glad to help.
regards,
nik
that indicates a problem with printer hardware , anyways u can try a reset on mcn
press n hold print photo and red eye removal
it would say enter key combination
then enter red print photo – eye removal – print photo(in this order , no need to press n hold)
if it workg graet other wise try pluggin it to diff power outlet n directly to surge protector
Thank you for your comment sunny! may I know what model # of printer are you referring to?
Thank you, thank you, thank you! I have tried the websites before without success. I contacted an online (wannabe) technician twice without absolutely no help. I was about ready to give up. I was sure that the printer was capable of printing but just some driver or similar problem was preventing it. Your suggestion to press the RedEye first and then the Print photos did the trick. It finally reset and works!!!! What a relief! Thanks, Jean
Your welcome Jean!
Regards,
Nik
HP photosmart 8250 with error code oxc18a0406. Would any one help me?
Many thanks!
Dan
Please help me with my hp photosmart all in one printer. The printer cannot print, scan, copy and there is annoying sound inside like automatic rifle. What seems to be the problem of the printer.
Thanks,
Ric
c7280 ink system failure 0xc190007
did reset as above still didnt work
If you have al the suggested steps above, then your printer may be on an unrecoverable state , it may need to be replaced…
I have an all in one photosmart c7280 that will not print and has an error ocx18a0001 ink system failure… it has all hp ink products in (brand New as of today Feb 15-2010 and I am still getting this fricken error… please help…. i to have contacted hp and the wanna be techs keep saying it is the ink… well blame that on HP then because I ordered them directly from them online…. I cannot afford to replace this printer as it is maybe only 2 years old…. I have gone online to get help and have tried every thing that was suggested other than removing the battery because I don’t know where it is… please can someone give me helpful information on how to fix this problem… i just spent over $80.00 on fricken ink… Diana
HP C5180. After replacing yellow ink, full level ignored. After doing suggested reset for 5180, 2 other known good inks claimed need to replace. tried clearing Device and Initialize. no change. Printing test page shows all colors painting ok. Keeps telling me to replace the full carts. Please help.
I think you are pretty much out of luck. I have the exact same problem with the yellow cartridge. I was told a while back that it is a known problem with certain serial numbers and that if the unit is out of warranty…sorry but we will sell you another HP printer at $20 above street value if you would like. I tried all of the resets and eventually got to a error that won’t go away. 0xc18a0301. HP did offer to let me pay $35 and they would give me the code to perform a complete reset but they did not guarantee it would work and there would be no refund if it didn’t. I have a lot of HP products, but won’t have any new ones in the future.
HP C7280 (with keyboard), error code 0xc05d1281 (not the same code as Annie). I tried the steps three times. I still get the error message and cannot print. Thanks anyway.
how to reset hp photosmart c7288 printer, please tell me.
Thank you thank you sooo… much. I save me lots of money. I though I am going to trash my HP3210 because I used a refilled ink (sorry HP inks are so expensive). I reset my HP3210 by hit both “OK and Cancel” buttons at the same time and remove the power cord. Then plugged the power cord back in and turn on the power then release the buttons, and it works like magic. Thanks so much again.
Muchas gracias funciono de 10….
After i reset my hp6310 it doesn’t recognized the cartridge?
What can i do?
tks
I don´t get my hp c5180 reseted at all!!! I have tried all recomented tricks but nothing happends. It says ink system failure error:0xc19a0024
Minha hp 3310, com 19500 impressões, travou com o codigo 0cx18a0307, falha
no sistema de tinta. Não estou usando tinta original. Resolvi usando:
reset = ( OK + Cancel)
Retirei o cabo de força e recoloquei pressionando os botões, a tela ficou
preta, apertei (ligar), apareceu reconfigurar, (OK) e pronto liberou !!!
MUITO OBRIGADO !!!!!
I have HP Photosmart 3210. I refilled all the HP02 cartridges but it would not work. Do you have any solution for this. Original cartridges are very expensive so I resorted to this option of refilling. Is there a way to by-pass the ink level for this model. I would appreciate your help.
Thanks.
I was so desperate, and this works to my HP c5180 ..thanks a lot!!
Hi I have a HP Photosmart C4400 printer. My power button keeps flashing and it’s not responding. On my computer it says the printer is offline. Help!
I have a HP c7280 which has the following error code 0xc05d1281 – ink system failure.
I have followed two set of instructions to reset it – the one above (switching it off with # and 6 pressed) and switching it on with # and * pressed – then following on screen instructions.
Does anyone have any other ideas – the printer is making a very bad cranking noise
Hello Jane, I have HP C7280 All in One. I have ink system failure Oxc18a 0406 and it makes a cranking noise as well and doesn’t print. It is driving me crazy.I took the printer to a shop for repair and they said there was nothing wrong with the printer but couldn’t get rid of the error code either. Have you or anyone else managed to clear the problem? My printer is only two years old and I have recently bought a whole new set of inks as it was working perfectly before this happened.
Follow the reset intructions on this page and let us know what happened.
I was having a 0xc18a0306 error on my C5180, after I installed a new yellow ink. I got a new one but the error still came back. Tried a bunch of fixes, but the factory reset did the trick, well mostly. My printer is still not seeing the brand new yellow ink tank. I then tried a factory reset with none of ink tanks in, and it is still seeing the yellow cartridge as empty. Some of the other colours have shown up as low or empty as well just after I changed them.
Thanks in advance,
Mike
I have an HP C4450 and it displays “scan failure” every time I start it. I cannot scan or copy but it prints fine. I tried using both reset options above but nothing happens. Any ideas?
MoJo — was your issue ever resolved? My parents also have the C5180, and it has never been able to scan or copy, even when it was right out of the box. I’ve combed the web and it seems that others have had this problem but it has never been resolved… Thanks
Hi,
Unfortunately my problem has not been resolved. The scanner seems to work for a little while when I unplug it completely for a few hours but then goes right back to the scan failure. It prints without a problem. The reset instructions above do not work for me.
MoJo
Hi, MoJo. I also have c4450 and I want to reset ink level but after I saw your comments, I’m kinda worried to reset because it seems your problem might be caused by this instruction, so I’m wondering did you have your scan problem with your printer before you tried this ink level instruction? Let me know. Thanks.
I tried (many times!) the listed procedure to reset my HP C5180 but it will not seem to clear my problem. My error message is Ink System failure error code 0xc05d1281. Help?
Thank you,
Jerry Osborn
hey i am from puerto rico my name is carlos thanks you for clearly my problem my error 0xc18a0101 and restar my printer the problens is 4 inks neded new gracias por resolverme el problema ese era el error y por lo menos pude imprimir en tinta negra(blac) thanks thans you
Hi!
When I try to start my C7280 it makes a buzzing sound and the display shows the HP-logo with scrolling colors below. After about 15 secs the noise stops att the display shows C2FF0731.
Could someone please help me?
Best Regards
Daniel
Sorry to tell you this Daniel, but if the Semi-full reset (hold # and 6 when you plug it it), then the unit is basically scrap. I had the same problem. When I explained it to HP they basically said, “It’s too bad that your warranty has expired because you’ll have to replace it.”
Again and again I am reseting to hp photosmart c7288 printer, but always printer displays ink system failure, please tell me how can i fix this problem ? Mr. Santi Prakash Das, Cuttack, Orissa, India. My Mob.No. is 91-09338144319 & +91-09338944319.
I have a hp photosmart c7288 printer, always says ink system failure, I am already harash, please tell me how can i fix this probledm ? Mr. Santi Prakash Das, India
I have a HP Photosmart C5140 All-in-one. That just one day decided not to intialize. I have done the alternet reset procedure and now the scanner starts to intialize but after a few seconds the error light flashes once and it starts over. Any ideas?
Hi, I have an All-in-one 6310 printer with a reset power problem. I have tried all posted before (pluged it and unplugged it for several times, also pressing # and 6 , # and 9, # and 3 , and even Ok and cancel)and nothing seems to work. Is there a solution to my problem? Thank you so much for your answer.
HP all in on C6180 won’t stay on. Turns off after a few seconds. I have had this almost 3 years with no trouble until about 4 months ago and this happened. It had sucked a bunch of photo paper into the printer and after doing the # and 6 it seemed to be okay for a while. Then it started making noises and disconnecting from the network, randomly. I turned it off to let it sit over night and now can not get it to stay on when I turn it on. I have tried. # 6, # 3, # 9, OK and cancel, and OK and help. Nothing seems to work. It turns on and off repeatedly until I unplug it. I have tried plugging th power cord into the wall as well even though I don’t have much else drawing electricity where it is. Please help.
where to find hp cadridge 350 and 351 in mumbai india
Is there any other catridge to fit in for hp c44oo printer instead of 350 and 351. where can I find store in Mumbai. Pls forward the info to my email roque1210@yahoo.co.in
Anyone
Thanks in advance
unfortunately, there are none..
Hi there, I have the exact same problem and can’t fix it either. If you get the solution please let me know, my printer is only 1 year old so Im not impressed at all. Good luck!
Oh No!! I reset my HP5180 exactly as suggested at the top of this page, and now the power button is just blinking. It’s been that way for an hour and will not turn on. I did not perform any other steps – only the three steps listed above:
1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
3. Just turn on the printer and configure your printer new
Now it’s just hanging there blinking. Help!
I have a HP Photosmart C5180 with an error code oxc19a0022. I have tried holding ok and cancel and didn’t work. Any other solutions
What did you do to fix problem
Hi Daniel,
remove all ink cartridges and close the cartridge doors while the cartridge sits outside your printer. unplug the power cord for 1 minute and turn on the printer. let me know how it goes.
Regards,
Nikolai
I already tried this and it did not work.
hi
had hope when I read about the Marine stationed in Japan having luck.
I tried the first method with no luck, but by holding the ok and cancel buttons that did it for my HP Photosmart 3210 All-in-One. I have been without this printer for 7 months. thank you, thank you, thank you
have just fixed my problem after 7 months of no printer. I have HP Photosmart 3210 also. My problem was fixed by unplugging the machine while it was turned on, holding the ok and cancel buttons while plugging it in, waiting for the screen to go blank and then releasing the buttons, the machine went through alot of maintence like 5 times. Then it reset itself.
Got error 83c00020 on my HP 3210 one month after the warranty expired. Holding the ok and cancel buttons while plugging it in fixed it. One could easily suspect that this was due to some kind of warranty expired timer?
EXCELLENT! I have really been frustrated with the 0xc18a0001 error on my HP C8180. Did the unplug power, then held the print photo & red eye button while plugging back in & held until touchscreen went blank. Released the print photo & red eye. Then hit the power button which was already lit, took about 5-10 min for printer to go through its set up mode. NOW working!
Hi,
The Ox error is same as Ink System Failure.There is a document regarding the same on HP support website (c01458034).Its not an issue with the printer hardware, its an issue related to the Print Head in the printer.
If the unit is Out Of Warranty HP will still support you free of cost if the Print Head is under warranty and will also replace it free of cost.
So don’t worry even if the printer is OOW…!
Thanks sublimed for the info. I believe all users have the right to know what their options are.
This comment is true. HP technical support will provide support for in warranty accessories such as inks and printheads and will replace the accessories if necessary.
Note that if the replacement printheads do not work then most likely it is a printer issue.
regards,
Nik
My C8180 makes a terrible racket when starting up (rapid clicking like gears grinding) but is otherwise quiet. Is that normal? Second. How can I make the printer functional (scans, print B&W, litescribe…) without installing color cartridges? I rarely print color photos and all of my carts are empty and out of date. The printer will not work with only a black installed or empty color installed.
The cancel button is useless, it only blinks.
Hi
The green power light on my photosmart C4480 starts flashing as soon as I turn it on. The screen flashes HP then goes black. I have tried all of the above methods to restart it but none of them work. Any ideas would be appreciated. Thanks.
Brilliant thanks-worked 1st time!
Thank you very much. What can I say… Dont get me wrong but – I love you guys!!!
Hugh, I have noticed you are having the same problem… but a different error? I have the same printer you do but am getting a 0xc18a0001 error.. ink system failure.. I cannot gt help any where. Did you figure yours out? and if so… what did you do?
Any help about the f4480, please.
I believe the F4480 does not have any reset combo available for public… All you can do is Drain the power by unplugging the device from the power source for several minutes.
BTW, why do you need to reset the device?
What’s HP reflash?
It came up for my printer (F4480).
Thanks for the information. It was really useful as HP don’t appear to publish how to “restore to factory defaults”. I was convinced that this would fix my problem with an HP3210, but unfortunately it didn’t. Problem is this: printer powers down completely after about 30 seconds of inactivity. It used to go into sleep mode, which was fine, but it shuts off completely. I’ve tried turning off this feature in Device Settings, but without success.
Does anyone else have this problem and have they fixed it?
C5140 here (less than a month out of a 2-year extended warranty) that essentially keeps rebooting. Power it on, progress bar, some mechanical noise inside, then “!” flashes, screen blanks, and it starts over. I’ve tried your reset procedures and:
OK + Cancel doesn’t seem to do anything
OK + Help gives me a “OOB NVM Reset” prompt, but then it restarts
It has gotten flaky in the past any time I had a power outage, but after this last outage unplugging it no longer resets it. I’m out of ideas and simply can’t afford to buy a replacement. Any further advice would be greatly appreciated.
Chris- I now have the same problem. after a power outage-did you find a fix?
Rich, I have the same problem. What did you do?
Hi, guys!
I have the same problem with my HP 3210, it is making funny noise, and then ! starts flashing… I have tried everything… Any ideas what can help?
Many thanks, Lina
I have C5180 and brand new inks in it. But the printer continues telling me, these inks are out of date.
It seems to be, that there is a clock inside the printer and date/time in it is not correct. That’s why it assumes the inks to be out of date. I have’n yet figured out how to set correct date and time for it.
Maybe there are same problem with some of you here too.
The # and 6 key recommendation fixed my expired cartridge date message on my HP Photosmart C7280 All-in-One printer. Thanks!
I have an HP Photosmart C5140 All-In-One printer. All of my ink cartridges have ink and everytime I go to print my computer says that my yellow ink is gone and prompts me to continue in black. Can anyone help me with this?
I have a C5180 with a failure in link sistem, i did the reset once and again, and it works, but wasn’t able to print yet, cause every time I try to do it, the message shows up again!!! Should I change all the cartridges? Could someone help me plz?
I have a PSC1610 with error:0x04464dd6 1094:lib_barracu, tried to reset with OK+Cancel, obtain “Deriv Clear” message, but the error continues…
I have an HP C7200 series. Printing and receiving faxes works fine, but it will no longer scan or fax out. I’ve reinstalled the software using updated drivers and files from HP and still nothing. I,ve reinstalled the software and nothing.In may attempts to fix, I have unplugged it and plug it back in. Any suggestions. Please help!
Hello dear friends,
and i dont know fix them.
ho can help me to reset my HP C5180?
Because i tried everything, and i cant reset the print
He acused the error 0xc18a0301
Please help, sorry ma poor english,
Very thanks, and best regards from Portugal!
Thank you. The reset fixed my C5180 printer. You are the best. You saved me so much time and money!
Hi!
I have a C4280 All-in-One. I need to use european ink carts on a US bought printer. I do the semi reset and changing region, but get same “cart not compatiable” error.
Is this reset supposed to fix this problem or is there another solution?
Tnx!
Hi there! There is a one-time reset for this, wherein your “US printer” will be converted into a “European One” however you need HP tech support to guide you through this. Your ink cartridges’ warranty should cover the support.
Regards,
Nik
Hi Nik, Thanks for running a great site – it opened up new doors as I was close to just giving up and buying a new (non HP) printer. However I am still stuck in the regional issues. In your reply above you mention a one-time swap – is this the region code ? (different from the Language/Region ?) I bought my printer in the middle east – now living in Asia I managed to change to Region Asia/Pasific – but there is still a region code = 8 that I am not able to change. HP will not help as I am out of warranty. My printer is Photosmart C4283. Cheers.
I have an HP Photosmart C4400 All-In-One printer. I already tried your steps and reset worked, but the ink level status had sign “?” and “Used”. Would you help me?
Where do you see the “?” sign? from the computer?
I have a HP Photosmart C5280 All-in-One that is showing the 83C00020 error code on a blue screen. I have tried unplugging the power to the printer. And pushing the “Print Photos” and “Red Eye Removal” buttons at the same time while plugging the power back in. The printer does not seem to reset. Does anyone else have any more ideas for how to fix this? Thanks!
Hello to all!
If anyone have problems of low ink or can’t print with HP C5280 maybe will test this method:
1. press buttons “red eye” + “print photo” (on display “enter special key combo)
2. then press “red eye” then “print photos” then “red eye”. (on display service menu).
3. Use “>”-button to find “reset” menu and confirm (OK)
4. Choose “semi-full reset” and confirm (OK)
5. Reset will start.
WARNING: after this reset the HP-software does not report the inkstatus of BOTH cartridges anymore.
If it’s working we’ll wait for an answer here or e-mail.
Cheers!
Hi Haider
I have a HP c6288 All-In-One. The printer initialize sound comes and then error comes C2FE0100 and mesage comes ” Turn Off Printer and turn on again”. Earlier red eye power and alarm lights were blinking and there was not initialisation. tried to press both red eye and print photo buttons. after that this error is coming.
Please do reply.Thanks in advance
Thank You very much..
off to inkshop to by some thirdparty inks.
Hi! Thanks so much for posting the information here. I was thinking that my HP Photosmart 3110 All-in-one printer gonna have to trash it. Finally the solution worked to reset it! My lovely printer is working again….:D Thanks again!
Best regards
mionfai
Thanks! You verified what I learned from the HP chat person. My HP C4400 will have to be replaced. I probably scanned 20 documents over a period of 14 months. There is an internal malfunction that prevents the scanner from working. I was shocked to learn that the malfunction took place with so little use.
tengo una photosmart c 51000 series que me da un codigo: error Ocx18a0001 (fallo en el sistema de tinta y nmo me imprime nada) por favor si alguien puede decirme como resolver este problema, gracias…
Thank GOD! I can’t thank you enough for this reset – I have tried everything but nothing has worked until now. Thank you sooooo much xxxxxx
My hp photosmart c4483 stopped working only flashes green light at the power button. I have tried the reset but it doesnt work. Plz help me!
Our C5180 keeps rebooting when switched on.
The [OK + Help button + switch on] does help get to obtain an OOB NVM RESET, but nothing comes of it. The printer just pursues with the constant reboot cycle.
The Left arrow + configuration button gets us nowhere at all.
Could it be a power supply issue ?
yann
hi i av got a photo-smart 309g touch screen… saying ink sys failure… just wondering if any1 cud plz help me out…. thanks a lot….
Hi, Imran.
This warning shows that ur printer head is faulty.
I am having problems printing pictures on business cards and labels, some pictures come out ok and then the others on the same page comes out with a small duplicate picture over the big picture. On preview on my computer it looks perfect but when it goes to print I have to throw away 4 business cards or labels per page. How can I make the computer and printer talk the same language?
I have a grinding noise when my printer starts I have reset my HP 6310 All in one but it did not solve my problem. Any other suggestions?
Hi, Anita! I am experiensing the same issue with my 3210. Please, let me know if you will find any tips on how to solve the problem?!
Thank you, Lina
Hi!
I have a problem with my HP Photosmart C5180 All-in=One. The error code given is 0xc18a0301. I don’t know what to do. i tried the things above several times, but there is no progress.
Can anyone please help me?
Thanks very much in advance,
How do I reset a C6280 all-in-one printer?? All I get when it’s plugged in is an orange ! light… Is this printer dead?
To reset C6280 ink state to full 100%
1. Unplug power cord. while the printer is ON
2. Press OK and Cancel
3. Plug the power while keep pressing the buttons. The screen goes black
4. Release all and then Press Power button
Here we go
any one can help a lady with an all-in-one HP officejet 5510xi error code; 0xf0af8004? trying anything I can find with no success! printer will not turn off or on, copy,fax and scan buttons continually flashing. will not reset. please help!
Hi I have a HP c5180 the info you gave was great and it worked. Thank you so very much. I hadn’t used my printer in a good while because my dog chewed up the power cord not good. The error message came when I started it up I am really glad this work.
How do I reset a C6280 all-in-one printer? I have the printer but am getting a 0xc18a0001 error.. ink system failure.. I cannot gt help any where. if so… what i should do? pls help me
Sorry i have 6288 all in one printer ,,How do I reset a C6288 all-in-one printer? I have the printer but am getting a 0xc18a0001 error.. ink system failure.. I cannot gt help any where. if so… what i should do? pls help me
Wow!!! Excelente informacion, tengo una HP-C4250 y la informacion para resetear la impresora funciono de maravilla.
Gracias por su ayuda!!!…
thankx from France !
i resolve this problem in using the reset option for an hp C5180 (hp 5100 series)
“Error Message : 0xc18a0001″
thankx from France !
i resolve this problem in using the reset option for an hp C5180 (hp 5100 series)
“Error Message : 0xc18a0001″
I have a C4385 and it is scanning black. Have done the reset and run the scan diagnostic, which results in the error message that the glass or backing is dirty – it is not dirty but in fact very clean! Any other suggestions?
The fix for the C5100 series worked for me! Thanks!
How do I reset a C6280 all-in-one printer? because my LAN indicator light always ON (green light).. and printer status OFFLINE…. please help… Thanks.
Thank you so much!!! I have the 7280 and I was about to trash it (after spending $120 on Ink and 45 min of international call to un-helpful non-customer oriented HP tech support), when I found this excellent site. The OK & Help buttons were the magic!!! (I experianced the common 0xc18a0101 error). Well done and thanks again. Shai
Thanks for the help with the reset! Worked like a charm with a few alterations…C8180 Held down the red eye and print photos buttons until screen went black and then touched the start button and presto….reset!!
You are the BEST!!
Power Reset’ Message Displays on the All-in-One Hp 6310 printer . l have serviced the machine , when l turn on the machine, before it prints the alignment page it displays power reset message on the display. what is the solution to this problem
Fantastic the reset worked !!! nice 1111
My 3210 was set up for a couple of days, and printed 3 color pics, and copied a couple of pages. It then went into sleep mode. All four yellow buttons are lit, scan, copy, etc, and the photo tray lite is lit. When you push one of the four buttons it will not start up. I have tried the OK, and cancel reset trick, and it does not work. This machine is new, it has been packed away for years. The expired ink cart warning came on the screen, but it still printed those few times. It is locked up good! HELP anyone!
BOB
hi.. did a little research.. and the problem is the ink pupm tubes are air bound.. i followed the reset instructions AFTER replacing all of the ink cartridges and i believe its fixed..before i replaced the cartridges i was following the instructions and kept getting the ink head failure..everything was fine , including the test squares..
i also did a clean ink head service and realighned the print heads.after the reset and cartridge replacement..
as a special note.. none of the ink cartridges said that they were empty..but when i removed them two were very low and one was completly empty.
i dont do a lot of color printing so i thought they were good..thanks for all the help..
ive had this printer for 3 years and it still prints well.. hoping its not scrap.but it does all make sence to me .. the printer was out of ink but didnt realise that the ink cartridges were empty..so the machine thought it failed.
I have a hp photosmart C7280 all in one. I just changed the black ink cartridge. and my printer is not recognizing it. I then put in a new black ink cartridge, thinking it was the cartridge. It still shows that I have no black ink. I tried unplugging to reset, but this did not work. Any advice?
Anyone- I Have a HP C5180 and after a power failure I can not print- and can only shut the printer off by depowering I did try the previously suggested solution of de-powering, pushing both the OK and help buttons and powering up -the printer shuts down-when pressing the power on- i get an OMB MVM Reset announcement then a return to original problem Has anyone found a cure-Rich W
Hi!
I have an HP C4480 printer. I pressed cancel+ok on the printer and entered the secret code. The menu is shown on the screen but the menu is totally different and there is no Reset option. There is options like
‘boot code menu’
‘copy menu’
‘photo menu’
‘scan menu’
‘scan udw menu’
‘system menu’
‘ui menu’
What should I do?
Thanks for your help.
Hello UFUK,
I have an “incompatible cartridge” error on my C4480, and I have the same menu items as you mentioned. Have you got any luck answering your question?
Thanks!
Hello. My 6 years old 3210 all0-in-one worked very well…. untill i have to change one cartridge. I opend the accessdoor to the inktcompariment, replaced one cartridge but since than, i could not close the accesdoor (sorry is that the good word for the litter?)
HELP!!! Is there a possibility to reset the 3210???? software-matic?
Thanks in advance. Ine
Oh, and i forgot to say, that I already have reset the 3210 by pushing OK+cancel and plug the power of/and on….
Please help; my c8180 will not print with dark Magenta ink. Brand new ink installed. it says its there, says its full, but will not print red items, they all appear orangeish. There are no error messages, it just appears to not use the magenta color. I”ve done the reset (holding red eye & Print buttons til black screen; totally reset it) but didn’t help. Tried ‘cleaning print heads’ didn’t help. Should I just keep doing this stuff repeatedly til if fixes itself? I’ve done them many times already. (8-10?) Any ideas?
Yeah Mila…I’ve got the same problem, too. I’ve done all the suggested resets and print-head cleanings, both “self” and manual, and I can’t find the solution anywhere online. I can’t find it in HP’s software “Help” for troubleshooting or “solutions” forums such as this. It appears to be a discontinued model so I guess we’re hung out to dry. Have you found a solution anywhere yet, Mila, or are we the only two people on Earth with this soon-to-be very expensive problem? If not, could someone please help us? (how about you, HP?)
i tried the reset after all lights lit up and blinking after installing new hp 6 inks. reinstalled them several times as well. what up?
i tried the reset after all lights lit up and blinking after installing new hp 6 inks. reinstalled them several times as well. what up?
i tried the reset after all lights lit up and blinking after installing new hp 6 inks. reinstalled them several times as well. what up? f4480
Wowser, this worked perfect to get my C5180 up and running again. You sir.. are brilliant!
help me please,,,my hp deskjet F4280(all in 1) printer can not detect a new colored cartridge,the power and colored cartridge indicator is blinking,and a big “E”display in the lcd,do you have any solution or suggestion regarding my problem,,thanks
my C5180 works again. Thaaaank you
My c5180 is also in a state of constant rebooting when it is on, anyone found a fix to this?
Did anyone ever contact you with a fix that worked? My C5180 has the exact same symptoms.
idholen
idholen@ccountry.net
Hi there! You access the service menu by the following key combos:
PRESS THE SETUP AND THE LEFT ARROW KEYS AT THE SAME TIME.
Look for the resets menu.:) Let me know.
I tried the alternate reset procedure and it worked..previously i tried quite a few other suggestions and nothing worked. Many suggestions reference a * and a # button but my printer does not have any of these buttons only numbers…..THANK YOU THANK YOU !!!!!!
How do you reset a C6250 All-in-one Photosmart HP printer?
C8180 All-in-one Photosmart HP printer my touch screen is grey no picture. I have done the reset and it went blank when I tried using it all the lights just started flashing. Is my printer done?
I have a C4480, and it gets this darn incompatible cartridge message every now and then. Sometimes it clears by just pulling the power cord for a while – but not today. Got the semi-full reset. But, do you have to wait a while before powering back on?
I still get the dreaded “incompatible cartridge” message once I boot it back up after the semi-full reset. Maybe the cartridges are just incompatible with me? Thinking EPSON!
Does anyone know the key combination to hard reset a Photosmart 8250? Thanks!
Curtis did anyone ever come back to you – I have this same error – internet search gives lots of possible solutions but the 8250 hasn’t got the buttons that are mentioned – thanks
Hi Suzanne, you can access service Menu (Hold “Cancel” & Left “Select Photo” arrow simultaneously for 5 seconds)
look for the reset menu, or something like it..
let me know.
Regards,
Nikolai
My 5180 constantly “recycles” in an apparent attempt to “boot up”. It started acting up not long after I replaced the black ink cartridge. The software on the computer indicates all the ink cartridges are full, or nearly so, but the earlier message was that there was an ink system failure.
I have done the reset, and got the oob nvm reset message, but it did not result in any improvement in the constant “rebooting”. Any chance the problem is that the ink pump tubes are “airbound”, and causing the machine to go into this constant recycling?
Any Ideas??
We buried my mother yesterday and I was in the middle of printing Thank You notes and got the ink failure. I have a HP Photosmart c6380 all-in-one wireless printer. I have unplugged it, pushed the cancel,ok,black,and color button-nothing. Pushed the red-eye and print photo buttons at the same time – nothing. Tried to get to the battery but a screw head is stripped so no success. Can anyone help me get this fixed to finish the cards??
Error 0xc18a0201. my hp 3301 all in one machine has suddenly started to leak ink from two full cartridges into the machine. Can you tell what I need to do to repair.
[...] simultaneously. 3. Plug the power cable while holding the buttons. Mai multe informatii gasesti aici. __________________ Fara obiective nu exista [...]
Thanks. The alternate reset procedure worked fine on an HP C5180.
You’re my god, my saviour, that reset did wonders on my C5180, thanks!
Hello. Wonderful site!
I have a C5180 that’s having the same problem as many above. Constant reboot. Loading screen displays and the scanner makes an initialization type noise and then the yellow exclimation mark blinks and it reboots.
Have tried resets above. Same result as those above: OOB NVM RESET displays on the first boot after reset and then back to the reboot loop.
When the loading bar goes away (this is at the time the scanner is initializing) and just the HP logo is showing, I am able to use the Setup-Left Arrow to get to a menu that says: Mfg Commands, Enter Special Key Combo.
I don’t know what combos to try. There’s no “red eye” button, so have tried Print Photos and Photo Fix in various combinations but no luck.
Any ideas? Seems there’s a few of us with the same issue.
Thanks again for the great site!
Forgot to add, after letting it reboot over and over, Sometimes it will stop and say “Turn power off, then on again.” showing code C2FE0237
Solved. Had to solder a new capacitor on the board. Was 79 cents, cheap to fix and fairly simple.
Can you provide more details on the capacitor and board diagram that you referenced? I have the same issue with my C5180.
Thanks,
Bob
I have a HP Photosmart C5180. I put all new ink cartridges in, and the screen on the printer says that three of them are empty!! I also could not shut down the printer. I did the reset as suggested. The orange light (!) under the cancel button started blinking AGAIN! Now it says improper shutdown and wont do anything else. What do I do??
I have a HP C4440 and when i turn it on the power light just blinks green and the screen stays black. Can anyone help me with this?
I have a Photosmart C5183 Printer that had the same problem. I followed your instructions on how to reset it and it worked. Thanks.
Hello!
My HP PHOTOSMART C5280 All-in-one is not working properly anymore. On the screen it gives me a code: B32722E4. Can anyone help me? Thank you!
hp 3210 error 0xc18c0306 FIXED !!!! using your reset info. Thanks!
Sunny God bless you. It worked!
Thank you very much!
Thanks! Bookmarked this page just in case i need to reset my hp printer again!
By the way can you post instructions on how to reset HP Envy?
Thanks again.
I did the reset thing for the C5180 and it still re-starting itself over and over. Problem is the printer is okay, cause one of this days it decided it would work and I printed some stuff. Now its back to restarting AGAIN! and the HP people are not a whole lot a help.
I Have a HP Photosmart 8250. I had it about 4 years ago. I used to used it all the time, ad it worked perfectly fine until the ink ran out. Moving house led to the printer being left until now, we ordered some new inks offline and when the cam we put them in the printer. I went to print off a picture, and the “ink system failure” message came up. I have tried everything it says to do on the internet and nothing is working. Can anyone help me pleaseee..
i left a comment before on how to reset a Photosmart 8250. It still needs to be verified though.. check it out.
http://www.out-of-warranty.com/how-to-reset-hewlett-packard-hp-all-in-one-printers/#comment-4266
Hi there – I have a HP Photosmart C4485 which has very annoyingly started to show an incompatible printer cartridge error or an incorrect install printer cartridge error – depending what mood it is in! I have tried removing, cleaning, resetting, hitting etc as per advice on other web pages but it still persists. I have tried printing out test pages with single cartridges installed, and with both installed, all of which worked fine but STILL it will not print normally. I am now of the mind that this is a cynical ploy by HP to disable printers using compatible cartridges rather than their extortionately expensive ‘genuine’ ones. I had been using these other cartridges for a couple of years with no problems but am linked in to the automatic update process with HP. I think they have used that to detect compatible cartridges and disabled the printer. Perhaps I am paranoid but it seem very possible to me. Any tips as to how I can get round this please? Many thanks in advance, this is causing me real issues and, if I can’t sort it, I swear I will smash the thing up and NEVER buy HP again! LOL
Hi,
I have come to end of use of the black ink cartridge in my HP Photosmart C5180 printer which was purchased in the US. Having now moved to the UK, I tried replacing with the compatible European Black ink cartridge. However, I get the error message ” The ink cartrige installed is not compatible printer configured to 02″. I guessing this is regional issue.
Please can you advise what I can do to resolve this. I don’t fancy buying another printer when the one I have works perfectly well.
Contact HP support. They will regionalize your printer for Free regardless of Warranty.
C6280 All in one; printer had been working fine, came home and noticed the control panel display was blank just a white color no messages nothing. I proceeded with reset, cable wiggle, etc. and screen does not display anything but white light. The printer still prints fine and all, but there is no way I could ever read a message on the LCD display, is it possible that the display just went out because it (burned out), or what are the possibilities..? Stuck with a 200.00 printer that has failed me. this is my 4th HP failed product in 4 years.
Help, help, I have HP C7280 All in One. I have ink system failure Oxc18a 0101 and it makes a cranking noise as well and doesn’t print.I took the printer to a shop for repair and they said there was nothing Have you or anyone else managed to clear the problem? My printer is only two years old my extended warranty expire on 2/6/2011 and I have recently bought a whole new set of inks as it was working perfectly before this happened
please some body help… thanks
Hi Alicia,
Please try this step provided by natong on the link below imediately! Let me know how it goes.
http://www.out-of-warranty.com/ink-system-failure-error-0xc18a-hp/#comment-1112
Regards,
Nik
I have a HP PHotosmart C5280. It sat in a box for 6 months before I tried to use it. Seemed OK the first few times I used it, now everytime I try to print a photo or doc, all of the lights flash on it, and error message 00C515C4 appears on the small screen. I cannot power it off with the on/off button either, have to unplug it. I uninstalled and reinstalled the disc today, did not help. Any ideas?
Sir,
I am having a printer hp photosmart 7288 in which the error shows C2FE0119 when turn on and all lights starts flashing.
Tanx Bra .Its Solve for me . Hp photosmart c6200 seri . its Bottun combine ( Red eye + photo Print ) .Good luck
I have an HP Photosmart C6280 All-in-One printer. Just today it started making a grinding noise followed by an error message. The error message is as follows:
Ink system has failed. Unable to print. Refer to printer documentation.
Error: 0xc18a0101
Turn power off, turn on again.
I have turned it off and on but no change grinding followed by error message. Product is out-of-warranty as of 9/09. Can anyone PLEASE help!?!
I have a HP Photosmart C6180. Its out of warranty. turn it on and screen lights up with HP insignia and the bar at the bottom like its thinking. Then the power button flashes then theres a funny noise and it shuts off. Blue light comes back on and it goes through it again. Its like it wants to work but just cant get going, like something is in que or something like that. Please help really hate to have to go buy a new printer.
Thank you in advance.
I have a HP 2710. It was given to me by a friend. I set it up. Looked like it was ready to print. I used it once. The next time I went to use it…maybe a few days later, when I pressed the power button to start the all in one, I got a blue screen that says “Error 0xb918fb4b” and 165hw_interrupt_hwv2.o. I tried the three different ways to do a hard reset. It stated with the #6 attempt, a soft-partial reset or something like that, screen went dark. I pressed On, and back to blue screens with same error. Anyone seen this one before?
Hi there.
Thanks a lot from Norway 
RJG
I got a brand new Photosmart C7200, from a guy who where about to dispose of it (The plastic was still on it). Upon getting it I could see that none of the ink-cardriges where mounted, so I bough a complete set from IncClub..The printer refused to accept them, claiming I should put in the original cardriges following the printer on shipment. I reset it as told here, and whattdoyouknow, it worked
My printer would not start….it has done this since new, intermittently
Recently I smacked it on the side….it started right up. This means there is a cold solder joint on one of the circuit boards…..it also means this is not a top quality product
Above is a good suggestion for entering the Service Menu on the HP Photosmart 8250 (hold down CANCEL and LEFT SELECT simultaneously).
To enter the Service Menu on the HP Photosmart 8450, hold down CANCEL and SAVE simultaneously. SAVE is on the left near POWER. There is no need to power the machine down and up while pressing the buttons. Just wait 5 seconds.
The HP 8450 Service Menu choices are
CODES / ERRORS (Firmware # and last error)
Test the display (press OK to select)
Test the lights (does not flash them all at once…)
Test the buttons (you press them, 1 at a time)
Duplex Demo (prints two pages)
Infinite H’s test
Infinite color H’s test (you can use this to get cartridge ink flowing)
Pen recovery level 1
Level 1 resets cartridge errors; you can use the normal MENU / TOOLS to
PRINT a TEST PAGE.
Pen recovery level 2
Pen recovery level 3
These “Pen recovery” cartridge cleaning routines require additional secret key presses to select and start.
Skew page
Theta Z pen alignment
Continuous pick/kick normal
Printer usage page
Dot count / Raw ink page
Custom Diagnostic Page
Pen electrical test 1
Pen electrical test 2
Pen electrical test 3
Service Station Diagnostic 1
(end)
Please share your discoveries.
–jerry
Resetting an HP 7280 worked perfectly to override the “expired ink” warning.
hold the ‘*’ key on the key pad, then press the ‘#’ key and release them both. Then enter ’123′ to enter maintenance mode
Excellent direction for resetting the HP Photosmart C5180 Series. I went to the HP site and found absolutely no help there in finding out what a “Error OXC 18a0206″ meant. I had replaced all of the ink cartridges and it still gave that error. What I know for a fact: do not use any ink cartridges after its expiration date, and do not buy more ink cartridges than you plan to use before that expiration date. I had new cartridges but old dates and then problems.
Thanks! My C8180 works again. I was ready to go out and buy a new printer (anything BUT another HP) but now I’ll get a little more return from the $300+ I spent on this one.
Hi,
I have an HP c4280 printer, and I would like to find out how to change the region of my printer from EUROPE to USA. This is necessary, because I want to use HP 74 and 75 ink cartridges instead of using HP 350 and 351. I would be very grateful if someone could help me. Thank you in advance
Call HP tech tech support. Only HP-techs can reset the region for printer.
Thanks a lot!!!
I have an officejet 6310 – Started getting an error message ”left cartridge needs replacing”
Knowing it was only part used and having cleaned everything I could and getting nowhere, I came across your advice on resetting. Tried it and nothing new happened!!!!!!!!!!!
Took both cartridges out and reset again
reset language and country
relaced cartridges
confirmed that they were HP ‘part used’
aligned cartridges
and hey presto
PRINTING AGAIN!!
Cheers