How to Reset / Restore Network Defaults For HP Wireless/Network Printers

by Raphael Nikolai on May 30, 2009 and Revised on May 1, 2012

in TroubleShooting

Resetting the network to its default values may sometimes be necessary to ensure proper setup of your printer on your wired/wireless network. Ideally you do need to do this but if you are having problems with your network HP printer then resetting network defaults may be your best shot to connecting your printer to your router/access point.

Resetting network defaults for All-in-one printers that has a visible setup menu are rather easy. Basically all you need to do is press on that setup button and go to Network and Press “ok” on restore network defaults and that’s it! These steps apply to following printers:

  • HP Photosmart Premium Fax
  • HP Photosmart C8180
  • HP Photosmart C7280
  • HP Photosmart C6180
  • HP Officejet J4680
  • HP Officejet J6480
  • HP Officejet L7780
  • HP Officejet L7590
  • HP Officejet 6500 Wireless
  • HP Officejet Pro 8500 Wireless
  • HP Officejet Pro 8500 Premier

However for the following smaller box printers, doing this are rather confusing.

  • HP Photosmart C4435
  • HP Photosmart C4440
  • HP Photosmart C4450
  • HP Photosmart C4472
  • HP Photosmart C4473
  • HP Photosmart C4480
  • HP Photosmart C4483
  • HP Photosmart C4485
  • HP Photosmart C4580
  • HP Photosmart C4583
  • HP Photosmart C4585
  • HP Photosmart C4599

For the printers mentioned above, all you have to do is push the wireless radio button and there you will be able to see the necessary menu options. Go to Network and Press “ok” on restore network defaults and that’s it!

  • pete metcalf

    I have a HP Photosmart C8100 all-in-one printer. I am getting a error message, Ink System Failure refer to printer documentation, Error 0xo18ao401. Can anybody help.

    • george

      If you have error code 0xc19a0036 DONOT try to recover the problem…you are wasting your time the device will not work… Find one other brand hopping having less trubles. The HP dosentot even know how to troubleshoot!!!
      Good luck

  • nancy

    Hai pete,

    These are basic troublshooting steps which i got in hp website try with this …………….

    Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
    Open the cover of the product and remove the print cartridges.
    Close the cover and wait for the Insert Ink Cartridges message to display.
    Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
    Reconnect the power cord. If the product does not automatically turn on, press the Power button.
    Open the cover and reinsert the print cartridges.
    Close the cover. If prompted, print a calibration page.
    Print a Self Test to verify product is functional.
    Reconnect the USB cable, and try to print from the computer.


  • Don

    I have a Photosmart 8180, it keeps shutting off, turning on, shutting off every few seconds. I have unplugged it from the power for a week, when I plug it back in, it does the same thing over and over. Before that happened I was getting an improper shutdown message even though I was not shutting it down. The HP has no help for this…HELP!!!