Out of Warranty » OfficeJet

Insert PSSWCORE Disc Message – HP Software

Nikolai — Mon, 22 Jun 2009 18:34:49 +0000

Issue: Every time you start your computer or solution center an error message appear requiring you to insert your psswcore disc. Cause: Basically psswcore.msi maybe partially installed or removed from your your computer and windows installer is trying to fix it by loading the windows installer package located in your CD : setup\hpphotosmartcore\. Solutions: Locate and Install – Browse the windows installer package in your disc in complete installation. location should be Read More

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Error 1706 – The Feature You are Trying to Use is on a Disk that is Not Available – HP Software

Nikolai — Thu, 18 Jun 2009 12:08:14 +0000

Issue After starting up your computer or a certain application, you will see an error message sayin that “The Feature You are Trying to Use is on a Disk that is Not Available” and it is asking you to insert a certain “msi” disk. Top Msi Files that encounter this issue trayapp.msi HP Photosmart Essential.msi scan.msi Solution Center.msi hp Read More

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HP USB Printer Not Detected

Nikolai — Mon, 15 Jun 2009 12:23:16 +0000

Issue: USB Printer Cable is not detected. During installation, you will be required to insert the USB cable how ever installation does not respond after inserting the USB cable. Affected Products: All HP USB connected printers such as Photosmarts, Deskjets or Officejets. Solution: Remove / Disconnect the USB cable. from computer. Also make sure you are not using any USB hubs and the printer is connected directly to the wall outlet. Restart your computer and restart printer. Run L1 and L2 HP Read More

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No PDF Option for Scanning a Document in HP Solution Center

Nikolai — Tue, 02 Jun 2009 07:35:57 +0000

Problem: There is no option for scanning into a PDF format when scanning from HP solution center. This problem may occur on all HP scanners or all-in-one’s it does not matter if it’s a photosmart, officejet, or deskjet. Possible cause: The full feature software is not fully installed. Solution: Insert the installation disc. If you do not have the disc you may download the full feature software in HP.com. Installation screen should pop up after a couple of minutes. In the Read More

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How to Reset / Restore Network Defaults For HP Wireless/Network Printers

Nikolai — Sun, 31 May 2009 06:34:22 +0000

Resetting the network to its default values may sometimes be necessary to ensure proper setup of your printer on your wired/wireless network. Ideally you do need to do this but if you are having problems with your network HP printer then resetting network defaults may be your best shot to connecting your printer to your router/access point. Resetting network defaults for All-in-one printers that has a visible setup menu are rather easy. Basically all you need to do is press on that setup Read More

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HP All-in-One Printer with Maximum 8.5 x 14 inches FlatBed Scanner Capacity

Nikolai — Sat, 30 May 2009 19:58:04 +0000

As of today, there is only one HP all-in-one printer that can scan a legal size ( 8.5 x 14 inches) document on the scanner glass and it is the HP Officejet Pro 8500 Wireless All-in-One Printer – A909g (Part#CB023A). All other HP all-in-ones does it through the Automatic document feeder (ADF). Other features for this printer includes Wireless Networking capacity, Double-sided scaning and printing, fast print speed, fast faxing, copier, and many more! You may visit HP’s Read More

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HP Office Jet Pro L7780 – Setting Up a Manual IP Address

Nikolai — Sun, 10 May 2009 05:41:08 +0000

As I have discussed in my previous post, the HP Officejet pro has a firmware flaw that causes the printer to freeze and become unresponsive every time the Wireless Setup Wizard is activated. Jim, a recent OOW visitor also had a very unusual problem which may be related to this firmware flaw. Apparently, the printer does not turn ON when the router is Turned ON. However, just as soon as the router is turned OFF the printer will function normally. There are a lot of variations regarding this Read More

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HP CUE Status Root has Encountered a Problem and Needs to Close

Nikolai — Sat, 09 May 2009 04:44:38 +0000

Error Message: HP CUE Status Root has encountered a problem and needs to close. We are sorry for the inconvenience Cause: HP CUE device discovery is not properly installed or could not discover the status of your printer. Solutions: For XP: Go to start- all programs – start up and then delete the digital imagin monitor entry. For Vista: Click on the start menu (Vista Pearl), type in msconfig on the search box go to the start up tab and uncheck the HPqtra08.exe (Digital Imaging Read More

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HP OfficeJet L7780 Freezes When Connecting to Wireless Network

Nikolai — Mon, 29 Dec 2008 11:30:00 +0000

Here is the scenario, You are trying to connect your HP OfficeJet L7780 All in One printer on a wireless network. However, everytime you run the wireless setup wizard the printer freezes and would stop responding. All buttons in the front panel of the printer is non responsive.Cause: This issue had been very common for a while particularly with HP OfficeJet L7780 for quite a while. Affected units are units that were manufactures before June 2008. Currently, an update for the OJ L7780 firmware Read More

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