At some point in time your HP Deskjet printer may need to be reset due to various reasons. Most of the times HP deskjet printers need to be rest after it becomes unresponsive after a paper or carriage jam or even after replacing new ink cartridges. First you need yo check the functionality of the printer by printing a self test page. Press and hold the Power button, then press the Cancel button once. Release the buttons. The Self-test prints. If the printer does not respond then most likely Read More

Error Message: Unable to communicate with your printer at this time. This may be caused by a Firewall. If you are using firewall software, verify TCP port 9100 is unblocked from your PC to your printer at 192.168.1.100. If you reconfigure the firewall, click Retry to see if the network communication is unblocked or click Next to continue. This is cause by a firewall blocking one or more ports that the HP software requires. You may still choose to continue the installation and the printer Read More

Issue: Every time you start your computer or solution center an error message appear requiring you to insert your psswcore disc. Cause: Basically psswcore.msi maybe partially installed or removed from your your  computer and windows installer is trying to fix it by loading the windows installer package located in your CD : setup\hpphotosmartcore\. Solutions: Locate and Install – Browse the windows installer package in your disc in complete installation. location should be Read More

Issue After starting up your computer or a certain application, you will see an error message sayin that “The Feature You are Trying to Use is on a Disk that is Not Available” and it is asking you to insert a certain “msi” disk. Top Msi Files that encounter this issue trayapp.msi HP Photosmart Essential.msi scan.msi Solution Center.msi hp Read More

Issue: USB Printer Cable is not detected. During installation, you will be required to insert the USB cable how ever installation does not respond after inserting the USB cable. Affected Products: All HP USB connected printers such as Photosmarts, Deskjets or Officejets. Solution: Remove / Disconnect the USB cable. from computer. Also make sure you are not using any USB hubs and the printer is connected directly to the wall outlet. Restart your computer and restart printer. Run L1 and L2 HP Read More